Who are we? Where are we based?
weEngraving.com is a lot like our local The Engraving Shop at Great Washington DC. weEngraving.com is a online shopping site who specializes in selling globally a wide range of inexpensive personalized gifts that include plaques, crystal awards, glass awards, acrylic awards, varieties of trophies and sport cups or corporate recognition goods and other related engraving items.
Started in January 2015, weEngraving.com is a subsidiary of The Engraving Shop , a 25 years services in Great Washington Area. Our headquarters is on the Arlington, VA near our national capital, where we have access to the world's deepest wharehouses. We feature a great selection of high-quality merchandise, friendly service and, of course, Upbeat Every Day Low Prices. We also have another goal: to bring you the best shopping experience on the Internet.
With over three hundreds new products uploaded every month, weEngraving.com is one-stop shopping site for all personalized lovers. Most importantly, we are dedicating ourselves to bring the quanlity products at relatively low price to you.
weEngraving.com is also a power seller on eBay for its large and varied product range, competitive product pricing, as well as its draw-card feature of free air mail shipping on all orders ( upgradeable to Express Mail).
How to contact weEngraving.com?
You can contact us by click Contact. Please avoid sending duplicate requests as it will only increase our workload and slow down responses to you.
For urgent matters, you could contact us directly via email we give to you when you received order confirmation. If you are at other time zones and our office closed, you still can submit your questions as we can contact you in few hours. Our local shop hour is between 10:00am to 7:00pm EST, Monday through Friday except public and statutory holidays observed in US.
We understand the importance of addressing your questions and concerns in the most efficient manner and we will try to give you a reply within 24 hours via Customer Service. Please remember to check your email folders if a reply does not reach you after a reasonable period of time.
What payment method is accepted by weEngraving.com?
weEngraving.com accepts two methods of payment. Firstly, payment can be made by using Visa or Master credit card.
Secondly, it also can be made by signing up to PayPal and using your PayPal available balance (funded by a verified bank account or credit cards).
Is it safe to shop on-line at weEngraving.com?
At weEngraving.com, we guarantee your privacy and on-line shopping safety.
We are secured by a Paypal 256bits SSL certificate to ensure that your personal information is encrypted and secure when you communicate with weEngraving.com
We do not store any credit card information. All billing information is processed by Paypal.com, an online platform owned by Paypal, considered the most trustworthy worldwide today.
We occasionally send out email promotions and newsletters to our customers. These e-mail are sent very sparingly (approximately 1 per month). You can opt-in and opt-out at any time.
We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.
Are we trustworthy?
From the first-hand experience of a large number of Paypa members who have made purchases from weEngraving.com, the ordering process tends to be hassle-free with most orders successfully fulfilled without issues. From time to time, there may be occasional glitches in the ordering process, but those issues can generally be resolved by the weEngraving.com dedicated Customer Service staff.
We have customer service employees specializing in Chinese, Spanish and French, and the customer service is often op-notch, and problems are usually resolved in a timely and professional manner.
